Privacy Policy for SpottedTraders

1. Introduction

Welcome to SpottedTraders (“we”, “our”, or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or app.

2. Information We Collect

• Account Information: Name, email address, password, and other profile information you provide.
• Job Information: Details of jobs you post, apply for, or respond to (including job description, budget, location/postcode, etc.).
• Usage Data: Information about how you use our platform (pages visited, features used, etc.).
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Communications: Messages, feedback, and support requests sent via the platform.

3. How We Use Your Information

• Create and manage your account.
• Connect you with tradespeople or members of the public.
• Facilitate job postings, applications, and communications between users.
• Improve and personalize your experience on SpottedTraders.
• Send important updates, notifications, and support messages.
• Monitor usage, maintain security, and prevent fraud.
• Comply with legal obligations.

4. How We Share Your Information

• With Other Users: When you post a job, request a quote, or message another user.
• With Service Providers: To help us operate and improve the platform (e.g., hosting, analytics, customer support).
• For Legal Reasons: If required by law, court order, or to protect our rights and safety.

We never sell your personal information to third parties.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can manage your cookie preferences in your browser settings.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Object to or restrict how we process your data.
• Withdraw consent for certain uses.

To exercise your rights, please contact us at info@spottedtraders.co.uk.

7. Data Security

We use reasonable measures to protect your data. However, no security system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

SpottedTraders is not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll notify you by updating the date at the top and, where appropriate, providing additional notice.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@spottedtraders.co.uk